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Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 1:28 pm
by waterfowlwidowmaker
Alright, i got it off now. If yall are talking about the square sticker in the bottom left hand corner of the back of the phone then, yes, mine is red too. I've only had the dang thing since last friday. Surely its not water damaged yet???????

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 1:46 pm
by msbigdawg1234
Just got the phone with CS and they are aware of the situation now and will be investigating the situation. They also told me to keep in contact with them and they will also phone by and email to see what the outcome is to the phones. They told me to tell everyone that is have the same problem to call in and reportt the problem so they will be aware that this is not a localized issue and is widespread.There may have been somethng wrong with the shipment and they are contacting HTC about the issue.Per CS

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 1:56 pm
by MudHog
All phone makers use the same thing, so it's not just HTC. :? :?

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 2:02 pm
by msbigdawg1234
For whatever the reason and what ever phone co ,it is too wide spread of an issue to not report

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 3:34 pm
by edub20
Most phone batteries have the same sticker on the battery itself. I would also look there to see if it is activated. I do not have a HTC so I can not verify that the battery on those has one for sure though.

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 4:25 pm
by GreenheadJim
I also called CS and they told me they could do nothing about it. They told me to call HTC and complain. I'm fixin to call now. Here is the number so everyone can call. 1-866-449-8358

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 4:54 pm
by mshunter77
Ok guys looks like we may actually get somewhere with this, dont call the stores make sure you call the corporate office and let them know we are mad as hell and aint gonna take. Here is the ingo for the woman i dealt with. Bonnie meadows 601-974-7180 tell her richard sadler refferred you. Also tell them we will all call the bbb if they do not do something about it.

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 5:02 pm
by benthere
The little sticker on the hero phone comes red with a little white in the background. It just turns darker red once it gets wet. It's kinda hard to tell a difference unless u can compare to one that has been wet and changed

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 5:13 pm
by farmerc83
Current and past several Motorolas all showed red but were never wet.

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 5:19 pm
by deltadog
Just talk to Cell South Business about mine and she said they all have VOID and red block(really small red x's) are on all of them. hen she pulled a new one out and said it was like it. Who knows

Re: for everyone with an htc hero

Posted: Thu Jan 14, 2010 6:25 pm
by Greenhead329
Think its a possibility they're coming from the store red so they won't have do any warranty exchanges on them??? Its kind of odd this many people are having red from dry phones