no fly zone wrote:not taking up for wes, but playing devils advocate here. I feel this is a larger problem that people take out of perspective alot. I am not in the hunting industry but deal with these issues on a regular basis.
perspective: discount hunting and fishing is a diamond/ bowtech dealer. Sounds as if you have a son whos in to archery so im sure you did some research before purchasing his bow, since likely he didnt purchase it himself. You purchased the bow from Bass Pro. maybe or maybe not aware that discount was also a dealer. Now you want to change the limbs, but do not want to go through the hassle of dealing with Bass Pro to get the new limbs and change out. So once you decided to not put[b] YOURSELF [/b]through the rat race of dealing with Bass Pro, you took it elsewhere and want someone else to do it, all the while, you did not purchase any products from his store, nor the bow. Also, as stated, he said he would install the limbs for free once they arrived.
I think we all need to sometimes take a step back and put ourselves in other peoples shoes, or ask ourselves what would we do. Everyone is preaching customer service, customer service. But unless Im mistaken, no monies have exchanged hands, no products purchased prior too. Im not saying repeat business classifies a customer, but customer service is directly related to a buyer and a seller. You cant have it without both sides. Every person who goes into that store knows its a "closet store". You go in there because you need something, when did we need a pat on the back to buy a case of dove loads?? Is it their fault, they didnt have what you needed? The next guy may walk in there and be tickled caca at the selection. If you dont like it, dont go in there.
Of course he s problably irritated. while your re not asking for him to do something for free, you didnt buy the bow from him, he knows you could get the limbs from where you bought it but you just didnt want to deal with that so now hes got to place a value on his time, effort, etc of basically doing you a favor and you got irritated because he couldnt place a time frame on that.... Im not condoning him calling you a smartazz, thats uncalled for and not professional.
Again, im not condoning his actions, but i think we all need to gut check ourselves sometimes before we bring out the nightsticks and pitchforks.
I hope you get the little man ready to rock before the season. This was not intended to lay fault, just bring some perspective....... How far would you go in your line of work, business or day to day, for someone who didnt show you the same respect on the front end or in return?? Our society has forgotten the "golden rule" and our country is suffering because of it.
This post reminds me of a situation my 66 year old cattle farming Dad has been dealing with over the past 6 months or so. He raises cows on the MS River levee in Washington county and has run cows on this particular stretch of levee, which he has leased from the landowner for years. Well some younger men bought the land directly inside the levee for hunting purposes and my understanding is there are atleast 3 partners in the land. Well, the same guy owned the levee land that had previsously owned the woods and the fence line wasn't at the base of the levee burm like normal but instead was out in the woods a pretty good ways. As a result, my Dad's cows had run through those woods for years.
Now, the at least one of the new owners obviously was not very happy about the fence line and he confronted my dad one day while my he was on the levee one day. The younger man (not so friendly partner) walked up to the old farmer (my dad) and proceeded to tell him that he "wants those f#%#ing cows off his property". That wasn't a very good way to approach my dad and really pissed him off and gave him a really bad taste about his "new" neighbors. However, my dad and the "not so friendly partner" agreed that they would buy the material and my dad would build a new fence and he got it done and included a gap that gave the new owners access through the fence if they needed it, but wasn't their main access point to the land.
One morning, my dad shows up to check on his cows and finds that the fence has been cut so that the new owners could access their land with a tractor. Another altercation obviously resulted as the new "not so friendly partner" and the old farmer obviously didn't see eye to eye on this situation either. After all, the "not so friendly partner" had told the old farmer he didn't want his f'ing cows on the property but then he proceeded to cut the fence and leave it cut. I'm sure, had the new owner found cows in his newly planted duck holes, he would have been "not so friendly" to the old farmer again, although it wouldn't have been the old farmer's fault.
My dad talked to the other partners who had always been very coordial to him and basically told them that he would kill the "not so friendly" partner if he cuts that fence again. (yes, that was probably a bit over the top but this is an old farmer who is not happy about these young city boys moving in and acting like that, and I'm not sure he wouldn't have killed him either, he was that pissed.)
I don't really think this particular guy acted with the Golden Rule in mind on this situation either.
Fortunately, the story has a happier ending in that the "not so friendly" partner stopped my dad on the tractor a couple of days later and proceeded to apologize and told him that he didn't think they had gotten off to a very good start and that he would like to start over. They shook hands and agreed to, however, because of the first impression, the "not so friendly" partner will probably never be looked upon very positively.
Good things to remember when you are meeting new people. Just thought I would share.
We can have preliminary and then the main event. Only one can win..