Page 1 of 2
Costa Question....
Posted: Tue Jun 24, 2008 1:02 pm
by J.G.B.
Alright guys, I need some help here.
Here's the deal....strangely I have contracted an allergy and now am allergic to the rubber earpieces on my Fathom sunglasses. This stuff itches worse than poison ivy!!!
I have contacted Costa's customer service to see if they could help me.
Here is what they said.
"You will need to send in your glasses for an exchange. We can offer you a different style of your choosing for repair pricing of the frame and lenses."
I have filled out the online info for return and have selected the triple tails as my replacement pair.
Here is my question: how much is the repair pricing of the frame and lenses? Would I be better off just buying them outright and selling my fathoms?? I know it cost $9.95 or something like that for them to look or whatever they do. Just curious. I know several of you guys have dealt with Costa Del Mar in the past and hope you can help me.
Re: Costa Question....
Posted: Tue Jun 24, 2008 1:06 pm
by leadsthebest
I broke the lenses in my tripletails, and it cost me (I think) $65.00, but they didn't repair. They jsut sent me a new pair. I would pay the repair and send them back.
Hope this helps.
Re: Costa Question....
Posted: Tue Jun 24, 2008 1:08 pm
by teul2
Take the deal!!!
it will be about 1/2 price.
My triple tails were $140 so take the deal they give you.
Re: Costa Question....
Posted: Tue Jun 24, 2008 1:21 pm
by dukbum
Re: Costa Question....
Posted: Tue Jun 24, 2008 1:27 pm
by teul2
Re: Costa Question....
Posted: Tue Jun 24, 2008 2:23 pm
by dukbum
wut ever makes you feel better ya ole married man ha ha get back to work!

Re: Costa Question....
Posted: Tue Jun 24, 2008 2:49 pm
by J.G.B.
dukbum wrote:wut ever makes you feel better ya ole married man ha ha get back to work!

Okay you two....this is my thread
Alright, new info. Got an email back saying frames would be $62 and Grey Glass lenses would be $51. Total of $113, how does this sound??
Re: Costa Question....
Posted: Tue Jun 24, 2008 2:49 pm
by Gumbo
that rubber stuff on the ear pieces will eventually crumble off anyway...you can peel it off and add a pair of the slide on rubber keepers and they'll still ride...
Re: Costa Question....
Posted: Tue Jun 24, 2008 3:29 pm
by teul2
J.G.B. wrote:Okay you two....this is my thread
Alright, new info. Got an email back saying frames would be $62 and Grey Glass lenses would be $51. Total of $113, how does this sound??
Sorry,
That dont sound as good as I would have thought it would.
Re: Costa Question....
Posted: Wed Jun 25, 2008 7:16 am
by J.G.B.
teul2 wrote:J.G.B. wrote:Okay you two....this is my thread
Alright, new info. Got an email back saying frames would be $62 and Grey Glass lenses would be $51. Total of $113, how does this sound??
Sorry,
That dont sound as good as I would have thought it would.
Joel, even though they retail for $180?
Re: Costa Question....
Posted: Wed Jun 25, 2008 7:22 am
by teul2
J.G.B. wrote:teul2 wrote:J.G.B. wrote:Okay you two....this is my thread
Alright, new info. Got an email back saying frames would be $62 and Grey Glass lenses would be $51. Total of $113, how does this sound??
Sorry,
That dont sound as good as I would have thought it would.
Joel, even though they retail for $180?
I got mine for 140 so i figured they were still right in there.
No matter, it is a better price than you are going to find on them anywhere.
Re: Costa Question....
Posted: Wed Jun 25, 2008 7:31 am
by J.G.B.
[\quote]I got mine for 140 so i figured they were still right in there.
No matter, it is a better price than you are going to find on them anywhere.[/quote]
Yeah, I could get them for 140 but I'm getting the glass lenses..$40 extra bucks
Re: Costa Question....
Posted: Wed Jun 25, 2008 10:08 am
by teul2
J.G.B. wrote:I got mine for 140 so i figured they were still right in there.
No matter, it is a better price than you are going to find on them anywhere.
Yeah, I could get them for 140 but I'm getting the glass lenses..$40 extra bucks
Ahh. I will tell you the only problem i have had with my Tripletails is the lenses have popped out. But they pop right back in too.
shameless thread jack:
Posted: Wed Jun 25, 2008 12:22 pm
by Hays Creek
Will Costa replace a scratched lens? One of mine is scratched from where the earpiece rubs against the lens when folded. Don't want to pay the $10 for them to look at it if that's definitely not covered. Thanks.
Re: Costa Question....
Posted: Wed Jun 25, 2008 12:27 pm
by DUCKAHOLIC
They will replace a scratch but it is not covered under warrenty