Posted: Thu Apr 03, 2003 2:27 pm
Feedcall, if the guy that owns the business is a friend of yours... don't be afraid to tell them how this chap was treated... be sure he knows. No business owner wants pr like that.
Lots of compaines sell trailers... Which one to do I want? Hell, I don't know... The only name that comes to mind right now is Baker trailer, and apprently, if you don't know someone or return it to your selling place, you can't get it fixed... You think the Baker in baker trailer likes that rep? No way.
When you buy something, you expect good service. When you get great service, you should be a likely to tell someone as when you get $#!+ on. But good service, should come with a product. My customers expect something extra... if I only give them what they paid for, whats the point for them to return to me? I only did what they expected... I must do more, and try too every chance I get.
I had some kidney stones busted up at St Fransis hospital in memphis yesterday. Had nuff stones I been everyplace over the last 2 years with these stones, so i got a knowledge base to speak of... Nobody has treated me bad... I got the same good service everywhere I went... But St Fransis did more... I felt like I was in a nice resturaunt, everyone was so pleasant. Everyone, i mean from the lady that calls your number to come up to give your insurance card, to the lady that wheels you down, to the nurses, to the maintence man I talked to on the elevator, eveyone was nice, and had a smile on their face. Its the same equipment in that van, it moves from hosipital to hospital everyday... Its the same doctor, he's my doctor and decides where he'll do the procudre... SO given a choice, where will I go next time? Same product, only difference is how they treat me. Every business should be run just like that. travis
Lots of compaines sell trailers... Which one to do I want? Hell, I don't know... The only name that comes to mind right now is Baker trailer, and apprently, if you don't know someone or return it to your selling place, you can't get it fixed... You think the Baker in baker trailer likes that rep? No way.
When you buy something, you expect good service. When you get great service, you should be a likely to tell someone as when you get $#!+ on. But good service, should come with a product. My customers expect something extra... if I only give them what they paid for, whats the point for them to return to me? I only did what they expected... I must do more, and try too every chance I get.
I had some kidney stones busted up at St Fransis hospital in memphis yesterday. Had nuff stones I been everyplace over the last 2 years with these stones, so i got a knowledge base to speak of... Nobody has treated me bad... I got the same good service everywhere I went... But St Fransis did more... I felt like I was in a nice resturaunt, everyone was so pleasant. Everyone, i mean from the lady that calls your number to come up to give your insurance card, to the lady that wheels you down, to the nurses, to the maintence man I talked to on the elevator, eveyone was nice, and had a smile on their face. Its the same equipment in that van, it moves from hosipital to hospital everyday... Its the same doctor, he's my doctor and decides where he'll do the procudre... SO given a choice, where will I go next time? Same product, only difference is how they treat me. Every business should be run just like that. travis
